Transform complex architectures
in integrated offers

Mediating and managing interactions between consumers, services and applications

Offer natural user experiences

Through wizard-like interfaces and superior documentation

Ensure governance and best practices

From Service Design through Development, Transition and Operation

Reduce capital and operational expenditure

Leveraging legacy and existing IT assets

Service Delivery Broker at Management World Dublin

For Management World 2011 in Dublin this May, Portugal Telecom's subsidiary, SAPO, is providing the requirements for and demonstrating the Service Delivery Broker Catalyst Project, which started at Management World Americas 2010.


The Catalyst project for Dublin seeks to put into practice, test and refine some of the core concepts of TM Forum's Software Enabled Services Management Solution (SES) and the associated specifications for Service Management Interfaces (SMI).


Service Delivery Broker Catalyst Phase II is focused on the user experience for the Service Designer and Product Manager roles through service and product lifecycles. In a wizard-like interface, a product Manager will be able to easily take any Web service API from the Catalog, configure it according to a given charging model and see it published in a worldwide marketplace.

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We built the SDB to address our customer, partner and supplier requirements in the most reliable, scalable and efficient way we know how to build systems. Many of our users shared with us how the SDB is helping them to realize their business vision into a sustainable reality while preparing for the future of managed services:

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